These Terms and Conditions apply to all members, event attendees and individuals enrolling in courses with us. By participating in any of these activities, you agree to comply with the following Terms and Conditions.

Classes 

Please read the following information before enrolling.

1. Alliance Française CQ membership is necessary to enrol in all classes.

2. Students must enrol for at least one whole term.

3. Adult courses are for students of 15 years of age and above.

4. All fees must be paid by Week 2 of term. Pro-rata payment is not available.

5. No refund, transfer, or credit will be given should a student fail to attend every class or leave before the end of the term.

6. Alliance Française CQ reserves the right to cancel classes if a minimum of five (5) enrolments is not reached.

7. If a class is cancelled by Alliance Française CQ, students will be fully refunded or offered a full credit for the following term.

8. Credits are not redeemable for cash.

9. To ensure the best quality in teaching, Alliance Française CQ reserves the right to redirect a student to another level if the student's level is not suited the class.

Membership and Events

1. Membership is valid for one year from the date of purchase.

2. Alliance Française CQ (AFCQ) membership is only valid at AFCQ and cannot be transferred to another Alliance Française.

3. Membership of other Alliances Françaises are not transferable to AFCQ and do not attract AFCQ membership benefits. 

4. Membership types are Single or Family. Life members may be awarded by the Committee to members who have made outstanding contributions to AFCQ. 

5. Membership fees are non-refundable, except where required by law. 

6. Membership benefits are subject to change from time to time at the discretion of the Alliance Française CQ.

7. Tickets to AFCQ events may be refunded or partially refunded. Refund requests must be made in writing. 

8. Refund requests for specific events requiring catering and/or accommodation will only be accepted prior to the final confirmation date required by the venue or supplier. 

9. For Le Bon Weekend, the accommodation component may be refunded prior to the final confirmation with the venue (usually 4 weeks before the event). After this date a partial refund excluding the accommodation component may be offered where appropriate.

Alliance Française CQ reserves the right to refuse membership or participation, or to remove a person from a class or event, where behaviour is disruptive, unsafe, or inconsistent with the values of the organisation.

Alliance Française CQ reserves the right to change or update these terms and conditions at any time.

Merci de votre compréhension !